Where to find the AI Assistant in the navigation menu and how to use its conversational interface. Questions this answers: Where do I find the AI Assistant in Litmos? Why doesn't the AI Assistant return some courses or content? Can the AI Assistant assign a course to several users at once?
How Litmos content search behaves: autocomplete, autocorrect, deep search, hashtag and fuzzy search, direct match, and the 'Matched On' indicator that shows why a result was returned. Questions this answers: Why does searching a course title return so many results? Why does tag search return no results when a tag is misspelled? How do I...
Use the 'Send me a test email' option on any template under Account > Email to preview a custom email template before it goes to learners. Limited to 10 test emails.
Set terms and conditions that new users must accept before taking training, and that buyers must accept before purchasing a course. Configured by the Account Owner. Questions this answers: Where can I edit the terms and conditions new users must accept?
The Teams tab is where you create teams, add users and assign training. Includes guidance on structuring teams, starting with an umbrella team, and how sub-teams inherit. Questions this answers: How do I create a team and add people to it? How do I assign a course or learning path to a whole team? Are people added to a team also added to...
The Team Admin and Team Leader roles sit between a learner and a training administrator, giving delegated control over a team and its sub-teams. Covers what each role can see and do.
Control how a course that belongs to a subscription or bundle is displayed in the catalog — individually, as part of the bundle, or both — through Litmos Training Ops catalog settings.
Service descriptions for the Litmos professional services packages, including technical consulting on LMS configuration and optimisation, and API consulting.
Configure a custom domain with SSL for a Litmos account from the Account > Features tab. A premium feature that only an Account Owner can enable, with a troubleshooting section for DNS and certificate problems. Questions this answers: Why is my custom domain SSL certificate stuck on pending validation? What CNAME value should my custom...
Why email templates still show the old Reply-To address after you change it on the Account Email tab, and how to update the Reply-To address so the templates pick it up.