Litmos Community Team (Litmos Team) asked a question.
Low-Resolution Images After PDF Upload
Originally asked by a community member in the Litmos Community forum on 22 May 2026.
Hi everyone,
We’re currently experiencing an issue when uploading PDFs to modules and courses. The images within the PDFs appear blurry and have noticeably low resolution after being uploaded.
Has anyone encountered this before or found a solution to maintain image quality during upload? Any guidance or recommendations would be greatly appreciated.
Thank you!
Reply from the Litmos team, 25 May 2026
Hi Alanda!
This can sometimes happen if the PDF is exported with compression or lower image quality settings before upload. We’d recommend exporting the PDF as “High Quality Print” (or similar) and avoiding optimized/small file size settings.
It may also help to test with a smaller sample PDF to see if the issue is related to file size or rendering.
Hope this helps!
Cheers,
Lara.