Litmos Community Team (Litmos Team) asked a question.
Originally asked by a community member in the Litmos Community forum on 19 September 2025.
Hello. I am trying to take action for as per the compliance hub for preventing workplace discrimination and harassment 5.0 US for both employees and managers. I would like to swap out the previous module in my course shell with the new module. Is there a reason why I cannot do this? I would like to avoid having to go through the lengthy process to honor the user who recently completed the previous version of the course - The only way I am figuring that I can do this is to: Pull a completion report on the two courses, bulk import completion, assign new course to all teams, unassign old course to all teams. Please tell me there is a simpler way. Additionally, if I do it the way I mentioned above then al the users in the teams that haven't previously completed the course will get a new due date- not their current due date status (in some cases it is overdue and I do not want to give them extra time, because a new version is pushed out) . I can see the modules when I search for them, but they are allocated to a course shell and I can't allocate the module to a course shell of my choosing. If anyone can help or has a best practice that they can share, i would really appreciate it
Reply from a community member, 29 September 2025
Hi Sara,
If you have access to the Customer Portal, we have a couple of Knowledge Base Articles that will hopefully cover the situation you're encountering. Which one is relevant depends on if the course is in a Learning Path or is Standalone. You may need to request access to the Customer Portal if you don't have access already.
In a Learning Path: Managing compliance when a new or updated Course title become available and this course is a part of a Learning Path
https://litmoscorp.my.site.com/customerportal/s/article/Managing-compliance-when-a-new-or-updated-Course-title-become-available-and-this-course-is-a-part-of-a-Learning-Path
Standalone: Managing compliance when a new or updated Course title become available and this course is not a part of a Learning Path
https://litmoscorp.my.site.com/customerportal/s/article/Managing-compliance-when-a-new-or-updated-Course-title-become-available-and-this-course-is-not-a-part-of-a-Learning-Path
Hope this helps!
Reply from a community member, 8 October 2025
It would be great if these courses could be provided to us as a module- so we can swap these updates in and out as needed/ allocate to courses and remove from courses. That would solve the issue.
In any case- this is the work around that I have been using for the exact same use case you are describing:
It's clunky and is admin heavy and creates opportunity for human error. They need to come up with a solution. I worry that if I don't approach these version changes this way mentioned above, that when a course has compliance settings and retake settings the user will be prompted to retake the previous version(s). At the same time, from a documentation integrity perspective, I don't like that I now both versions show up as complete in their "Achievements".
Reply from a community member, 10 September 2026
Good afternoon,
Thank you for the information. Is this the only resolution still for this?