Litmos Community Team (Litmos Team) asked a question.
YouTube videos
Originally asked by a community member in the Litmos Community forum on 6 May 2026.
Anyone else having issues with YouTube videos? I have created a course that has several videos from YouTube, and they were working great. Lately, my learners are having issues with them -- random users see a black screen instead of the video. Different video for a different user every time. The only thing I can do is republish the module (they're all in the CAT), but this is a headache for them and me as administrator. Any ideas?
Reply from the Litmos team, 13 May 2026
Hi Lorraine,
Sorry to hear that you've been having issues with your YouTube videos.
I've been in contact with Customer Support, and historically, we did have an issue with Vimeo and YouTube videos within CAT. The root issue is fixed, but you will need to republish the CAT module.
The fix was applied in our LMS-2606 release (reference number CAT-558 in our defect report, but this is only visible if you have access to our portal https://litmoscorp.my.site.com/customerportal/s/article/Litmos-Release-Highlights-LMS-2606-and-2606…):
I have provided the description of the fix here too:
CAT-558 - Replay button is not clickable at the end of Vimeo videos embedded via native Vimeo plugin in CAT module.
Resolution: Fixed Replay button not showing when Vimeo and YouTube components finish playing. Requires republish.
I hope this helps 🙂
Sarah