Litmos Community Team (Litmos Team) asked a question.
How to recover a deleted course and its modules?
Originally asked by a community member in the Litmos Community forum on 20 August 2025.
In my content library
I had a course that was called Step 4,
It was deleted probably by accident by another Administrator, how can I recover the full course and its contents inside or only its contents? Modules ?
What interesses me it is all the information inside the modules itself.
Reply from a community member, 20 August 2025
I believe that once deleted it is no longer recoverable. I have made this same mistake and it was a costly one as I had to recreate.
Reply from a community member, 20 August 2025
Yes that is the case. I would always deactivate a user for a period of X. Delete is a forever thing unforuantely.
Reply from a community member, 21 August 2025
Oh, Thank you. That is so BAD! Any company dealing with client and companies and big data like that should have a way of recover or at least have a month where things get moved to a BIN before get permanently deleted. That is definitely something Litmos must work on to improve!
Reply from a community member, 21 August 2025
I am not aware of a recovery option, but you could try reaching out to your rep at Litmos to see if they do backups. There's a chance there is a backup but it's not something that can be done in the UI.
Reply from the Litmos team, 26 August 2025
Hi Kelly. Confirming that unfortunately it's not possible to recover deleted courses/modules. When you're logged in to the support portal, you can check out the knowledgebase article on this: https://litmoscorp.my.site.com/customerportal/s/article/How-can-I-recover-deleted-items-in-Litmos