Litmos Community Team (Litmos Team) asked a question.

Automated Course Completion Email

Originally asked by a community member in the Litmos Community forum on 15 January 2026.

Hi,

Is there an automated completion emails sent to Learners once a course is completed?

This would be a big help for Admins and save time, as completion emails wouldn’t need to be enabled manually in the last module of every course.

Thanks!


  • Reply from a community member, 15 January 2026

    The only reason I can think of that you wouldn't see course completion emails going out already could be your Account Settings > Email. There is a Course Completion email option but if it's not configured, or configured but not enabled, then the email won't be sent out to learners.

    Additional info - Customizable Email Templates & Mobile Text SMS Notifications - Litmos

  • Reply from a community member, 16 January 2026

    Course registration and completion emails will automatically be sent to whomever is listed under Notifications in the Settings tab. It will default to whomever created the course, but you're able to delete or add additional administrators to the list. You can also list multiple admins under this setting if you would like.

    For the most part, we re-map this notification to go to a non-human user so our own email inboxes aren't overwhelmed with these notifications. That being said, they are helpful for lower volume course registrations we want to keep a close eye on.

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  • Reply from a community member, 21 January 2026

    I guess my information is incorrect. I'm not sure of the point of the Account Email for Course Completion since to other people's point, it's only sent to the person listed on the Notifications setting in the course settings.

    I guess as an admin there's some value in receiving that email, but most admins would be better off just running a report than getting spammed with email, especially since an email is sent multiple times if the learner reviews the content multiple times.

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