Litmos Community Team (Litmos Team) asked a question.
Course certificate
Originally asked by a community member in the Litmos Community forum on 7 July 2026.
What is the easiest way for me to create / download a certificate for a completed course, if it hasn't been activated before? Someone is asking for one but we don't use this function, so not sure the best place to start.
Thank you
Reply from a community member, 10 July 2026
Hi Fiona,
Re: Downloading certificates
A user can go into the Course (eg. search for Completed courses and select the course), select the "Achievements" sub-tab and select 'Download certificate'.
This option is only available if the client has uploaded a certificate template against the Course. If there is no certificate template associated with the course, then they will see an achievement record, as in the attached screenshot.
Hope that helps,
Marnie