Litmos Community Team (Litmos Team) asked a question.
How to remove old compliance notifications
Originally asked by a community member in the Litmos Community forum on 13 March 2026.
Our mandatory training policy has changed so now we have less courses with annual compliance retake (yay!)
I have updated all the "Due Date or Compliance" course settings (removing compliance for the old courses and adding it for the new ones). I have double checked this in the Compliance Summary report. However, people still seem to get reminder emails and alert icons based on the old settings.
Is there something I'm missing?!
Reply from the Litmos team, 19 March 2026
Hi Bridget! Hooray for less annual compliance retakes! 🤗
Please log into the Litmos Customer Portal and create a support case - our team will help sort this out.
Hope this helps, all the best!
Lara.
Reply from a community member, 24 March 2026
Will do. Thanks, Lara.