Litmos Community Team (Litmos Team) asked a question.
User Name / Single-sign-on
Originally asked by a community member in the Litmos Community forum on 19 November 2025.
For users authenticated through single sign-on, is the username field ever populated with anything other than an email address?
Reply from a community member, 19 November 2025
Hi Georgette - my organization is currently in the process of integrating with Okta, and we discussed the possibility of using employee ID as the username. We ultimately decided to continue using the email address as the username.
That said, I can definitely see employee ID being a good option in cases where employees being trained through Litmos don't have a work email address (such as distribution center or plant employees).