Originally asked by a community member in the Litmos Community forum on 30 May 2025.

Hi Everyone,

I’m curious how others are using the Messages feature in Litmos to communicate with learners. We have a slightly complex setup with five different brands operating within a single instance, which means the News feature isn't really viable for us—it doesn’t let us target brand-specific communications.

That brings me to Messages.

• Are you using Messages as your main communication tool?
• Is there a way to message an entire Team and its sub-teams in one go? That would be super helpful for us.
• Do your learners get notified when they receive a message? If so, how?
• Is there an email notification or do they have to log in to see it?

It would be great to hear how others are navigating this. We’re trying to find a clean and effective way to keep our communications streamlined without blasting everyone with irrelevant info.

Thanks in advance!

-Ian