Team Admin vs Team Leader

Originally asked by a community member in the Litmos Community forum on 10 December 2025.

Hi,

Can anyone give me insight on what the difference is between a Team Admin and a Team leader? What are the differences in the access?


  • Litmos Community Team (Litmos Team)

    Reply from the Litmos team, 11 December 2025

    Hi Jessica, thanks for your question, here's some information from our team:

    We have a page in our docs that covers the roles: https://www.litmos.com/docs/litmos/teams/team-admin-and-team-leaders

    The difference is essentially how the client customises it. If the same permissions are ticked by the customer in the Roles & Permission tab, they would be the same. The difference is based on what the customer defines in the setup.

    Eg Client A can define that Team Admin can manage people, but Team leader can't manage people, however Client B might allow both Team Admin and Team leader to manage people.

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  • Reply from a community member, 7 January 2026

    Leaders manage the people, Admins would manage the systems. They can be the same but not always.

    A former coworker and Network Instructor used to joke "Most Managers don't know the difference between Cat Food and CAT5. My job is to teach them that."

    If your Team Managers/Leads are technically capable and have the time to do so, I'd just use Team Leaders by default with the occasional Team Admin as needed.

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