Litmos Community Team (Litmos Team) asked a question.
Downloading course and module content
Originally asked by a community member in the Litmos Community forum on 22 July 2026.
Hi
I have downloaded a module content however the downloaded zip file contains various non recognised file types instead of videos and powerpoint. How can I download videos, ppts and pdfs? I didnt know downloading our content was this difficult. Pls kindly help.
Reply from a community member, 22 July 2026
Hi - I want to retrieve my powerpoints and videos instead received these set of downloads. How do i download my training contents? I am not a techie
Reply from a community member, 23 July 2026
I'm assuming this is a Content Author Tool (CAT) module. I just tried downloading a CAT module in the Litmos platform I administer and see the same thing. The only difference is that I have a video folder, which has all the videos I uploaded into the CAT module.
I only add videos to our CAT modules, so I am able to access those files after extracting the ZIP file. It may be worth exploring through the components, data, and images folders to see if you find the content you're looking for in one of those, but if a video file (mp4, etc.) were uploaded into the CAT module then there would be a videos folder in your ZIP file.
Reply from a community member, 24 July 2026
I asked almost this same question in a help ticket and this was the answer:
"The download button within the Module settings for the Content Author module downloads the SCORM file so you can upload the file into an LMS so you can view the content, that is why it is downloaded in a .ZIP format. This is only viewable to Account Owners and Administrators who want to download the course file for their records."
If you want learners to be able to download this is this answer I was given for that question: "If you would like learners who are assigned to the course to have the ability to download certain material, you can add files to the course via the Additional References feature. The feature supports most file types; however, you will not have the ability to upload .zip files."