Litmos Community Team (Litmos Team) asked a question.
Merging user accounts in LITMOS
Originally asked by a community member in the Litmos Community forum on 28 August 2025.
Hi All,
Has anyone found a way to merge user accounts in LITMOS? I know this has been raised with LITMOS many times over the years, and I’m aware that other eLearning platforms support this feature.
As an association, we often find that members create multiple accounts under different email addresses, which makes things messy to manage.
Yours in frustration,
Steve
Reply from a community member, 28 August 2025
I share your frustration, Steve! There isn't a way to merge accounts, so for our employee accounts that get duplicated, I manually migrate completions and enrollments to the learner record with the most prior history and then delete the other one. For our external learner/non-employee accounts, I leave them as duplicates unless the learner requests that they be merged.
I agree that this feature should be something that Litmos looks into implementing because it would make a world of difference for us to be able to keep cleaner learner histories.
Reply from the Litmos team, 1 September 2025
Hi Steve. Yes, I get how frustrating that would be! I'll check in with our Product Team about this feature request. Cheers.
Reply from a community member, 2 September 2025
That would be great, Grover — it would save a lot of overhead kind regards Steve
Reply from a community member, 8 April 2026
Hi Grover, was this ever implemented or in the backlog to be implemented?