Litmos Community Team (Litmos Team) asked a question.
Manager Notifications
Originally asked by a community member in the Litmos Community forum on 23 July 2025.
We're working on setting up an onboarding training structure in our Litmos instance. In an ideal world, we'd like to have the new hire's direct manager to be notified when their new hire completes content.
I've done some exploring in the system, and while I know that you can have the manager approve training enrollment or escalate overdue compliance content to them, it does not seem like I can copy them on training completions.
I'm curious if I'm missing something or if looping in managers to system notifications is currently not a system feature. Any advice you can offer is much appreciated!
Reply from a community member, 24 July 2025
Hi, Beth!
How are you trying to copy them on training completions? Via a Report share? That's how we do it. Create a custom report via the Reporting Engine and at the last step to either download it immediately or schedule it, select who you want the report to get emailed to--or send it to yourself and use the "Share Report" button to add the Manager in question to the email list to receive the scheduled report.
Hope that helps!
-Efrem
Reply from a community member, 24 July 2025
Thanks Efrem!
I was hoping to copy their manager on the completion notification at the module level. I think scheduled reports are a good workaround, but wanted them to be notified in real time of the completion.
Thank you for taking the time to respond to my post!
Reply from the Litmos team, 25 August 2025
Hi Beth! I think Efrem has given you a good workaround, but this might be a good suggestion for our product team to consider, if you submit in our Litmos Ideas Portal. Cheers.