Litmos Community Team (Litmos Team) asked a question.
Cannot access help portal
Originally asked by a community member in the Litmos Community forum on 10 July 2026.
Hello, our entire team is no longer able to access API docs or the Help portal at all through SSO
we keep getting this page https://www.litmos.com/logged-out/
Could someone please help?
Thanks.
Reply from a community member, 13 July 2026
Hi Theo,
Apologies for the late reply. If you are still having issues with SSO, please log in to the Litmos Customer Portal to create a case and our Support Team will help you. If you are experiencing issues logging in there as well, please email [email address removed], or come back here and we can get someone in contact with you to sort it out.