Litmos Assign 'is Not =' filter with ALL/ANY conditions causing unexpected assignments and removals. Use ALL for multiple 'is Not =' filters to identify only users missing all listed values; ANY will match broadly and show nearly all users. Questions this answers: Why does my assign rule with 'is Not =' filters include almost all...
Covers methods for granting Litmos access to new or existing external users (e.g. customers, partners, contractors) when Single Sign-on with Redirect is configured for the customer's Litmos site and the external users lack SSO access. Methods include: Provide SSO bypass login URL to existing users, Disable the SSO redirect for all users...
API: When attempting to delete a module using the DELETE /modules/{moduleid} API endpoint, a 403 Forbidden error is returned.
A Power BI Litmos Data Subscription (LDS) refresh may fail because the computer cannot resolve or reach the Azure Blob Storage hostname used by Litmos. The following error indicates a network or DNS connectivity problem and does not normally indicate an expired or invalid LDS token: DataSource.Error: AzureBlobs failed to get...
The Zendesk integration connects the Litmos LMS to the Zendesk customer service platform. Covers what the integration does, how to configure it, and how it is used day to day.
The structure of the JSON payload Litmos POSTs to your webhook endpoint, plus request timeout behaviour, duplicate messages and the retry logic applied to failed deliveries. Questions this answers: Why does my webhook endpoint keep getting inactivated? When does Litmos treat a webhook delivery as failed? How do I verify the...
Configure Litmos webhooks so your application is notified when a subscribed event occurs in the LMS. Covers setting the endpoint URL and choosing which events to subscribe to. Questions this answers: How do I get the webhooks feature enabled on our account? Which events can I subscribe to with Litmos webhooks? Where do I find the signing...
Add your Litmos ecommerce shopping cart to an existing Google Analytics account so cart page views are tracked alongside the rest of your site.
Retrieve the list of people in your organisation through the API, including active and inactive users, with source and showInactive parameters. Custom Roles & Permissions accounts have separate API behaviour.
Learners whose organisation uses Google Sign-in can authenticate in the Litmos mobile app through 'Other Sign-in Options' then 'Continue with Google'.