Litmos Community Team (Litmos Team) asked a question.

June 15, 2026 at 3:46 AM
How Can Self Sign-Up Automatically Assign Users to a Specific Brand?

Originally asked by a community member in the Litmos Community forum on 15 June 2026.

Hi everyone,

I’m hoping someone in the community may have solved this issue.

We are using Litmos Self Sign-Up for external users, and we have multiple Brands configured in our instance. Currently, when users self-register, they are not automatically assigned to the correct Brand rather than default, which means we continually need to manually push team members into the appropriate Brand after registration.

What I’m trying to achieve is:

  • A self-sign-up link (or process) that automatically places users into a specific Brand during registration
  • Ideally, without needing ongoing manual intervention or team mapping after sign-up

Has anyone found a good way to do this? For example:

  • Passing a parameter in the self-sign-up URL?
  • Mapping via Team → Brand automatically?
  • Using different self-sign-up pages per Brand?
  • Any workaround or best practice?

We are trying to streamline onboarding for external customers and avoid the ongoing admin overhead of manually assigning people to Brands after they register.

Any advice or suggestions would be greatly appreciated!

Thanks in advance.

  • 2 answers
  • 1 view

  • Community member (Member)

    Reply from a community member, 16 June 2026

    Hi Steve,

    Whilst there is a no specific way to allocate a brand upon registration, or once a user goes into a Team, Assign Rules can be configured to place a user into a Brand based on a Team allocation.

    For your scenario, you would need to associate a self sign up 'code' to a Team.

    When that code is used during self signup, the user gets placed into the Team.

    The Assign Rule should be configured to pick up users in that Team and allocate them to the specific brand they want.

    If there are multiple brands, it would need to look like this:

    Code for Team A

    Code for Team B

    Code for Team C

    Assign Rule to allocate Brand A when user goes into Team A

    Assign Rule to allocate Brand B when user goes into Team B

    Assign Rule to allocate Brand C when user goes into Team C

    Then when the user uses the code for Team C, they will get placed into Team C. Then the rule should run and allocate them to Brand C.

    I hope this helps. Please reach out if you need anything further.

    Thanks,

    Jack

    Expand Post

  • Community member (Member)

    Reply from a community member, 16 June 2026

    Thanks for the work around that looks like it will work Regards Steve

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