Unable to authorize Zoom in Litmos

Unable to authorise Zoom in Litmos and receiving "needs pre-approval by your account admin" means your organisation blocks the Zoom app; contact your IT/admin to approve the app and send them a screenshot of the error so they can enable the integration.

Apr 26, 2024
Knowledge

Title

Last Updated

4/26/2024

URL Name

Unable-to-authorize-Zoom-in-Litmos

Product

Litmos

Symptom

When trying to authorize Zoom in user profile: Error of ''Unable to install this app because it needs pre-approval by your account admin. Please contact your account admin for more details''
Unable to authorize Zoom in Litmos

Cause

Customer org has a policy to not allow use of Zoom app without prior approval from customer IT team

Body

Resolution

Contact your org's IT team for approval of the app as instructed in the error message
Also take a full screenshot of the error message and email it to your org's IT team explaining why you need to use Litmos with Zoom
After your organization's IT staff has approved the use of Zoom, you will be able to integrate Zoom with Litmos

Unable to authorize Zoom in Litmos

Files(0)

Need Answers Fast?

Unable to authorize Zoom in Litmos

Fields

Trending Articles

Need Answers Fast?