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Tara Richards

SAP Litmos LMS Support Agent

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  • ILT - Instructor Lead Training Module Overview

    What defines an ILT Session? An ILT Session is a single curriculum or subject which is presented to learners in a module within a course. The module will become complete for the learner once the le...

  • Discussion Forums

    Discussion forums offer a unique way for learners enrolled in a course or learning path to discuss the material or related areas as a group. In the current climate, it makes for a wonderful means o...

  • Copying Modules- to 'Copy', 'Link' or 'Mirror'?

    One of the features in Litmos that helps you save time when building courses is the ability to copy modules that you have previously created and add them into another course.  It’s important to not...

  • Customizable Email Templates & Mobile Text (SMS) Notifications

    Create a New Custom Email Template Edit or Customize an Existing Custom Email Template Languages for Custom Email Templates Enable Mobile Text (SMS) Notifications Mention of 'Brands' feature Types...

  • Why Are The Notification Emails Not Being Sent?

    There are five general reasons why a user may not be receiving notification emails. The email was sent to the spam or junk folder.  To ensure that this doesn't happen, have your users or your IT d...

  • Module Library Overview and How To Download an Upload Module

    Account Owners and Administrators can create or manage modules and download files from upload modules from within the Module Library, which is accessed at: Content,>Modules. An account owner will h...

  • Course Creation Overview

    Create and Edit or Manage Courses Add a New Module in a Course Assign Training to Users How many courses and modules can I have in my Litmos account?  There's no limit to the number of courses...

  • Content Library Overview, Recommended Courses, Topics and Subtopics, Tags

    Content Library Setting Recommended Courses Feature Topics and Subtopics Feature Categories Feature Content Library Learners can navigate to their Content Library tab to search for and self-enrol...

  • Due Dates and Compliance

    Setting a Course Due Date Updating Due Dates Extending Due Dates Manually Send Due Date Email Reminders Setting Compliance for a Course Updating Course Compliance Settings Updating Compliance Sett...

  • What does "Spam Reporting Address" mean?

    An email could not be sent to John Doe Reason: Spam Reporting Address I received this message when sending out a course update.  What does it mean? If a person who has received your email has repor...