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Alison Mueller

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Latest activity by Alison Mueller
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    Alison Mueller created an article,

    How to locate files uploaded in Learner Upload modules

    Question How can I review materials uploaded through a Learner Upload module after they have been marked by an admin?  Answer Once a Learner Upload module has been marked by an admin, the files are...

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    Alison Mueller created an article,

    Copying a module from one course to another

    Question I have content in one course that I want to put in another. How do I copy the module from one course to the other?  Answer Content is copied from one course into another using the "Br...

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    Alison Mueller created an article,

    SFDC Error: Username Already Exists

    Issue Admin clicks "Assign to Training" on a contact record and receives the following error message  Environment Contact record in Salesforce Resolution 1 This indicates that the syst...

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    Alison Mueller created an article,

    Extracting Team Codes for bulk importing

    Question How do I get a list of team codes for bulk import? Answer Go to the reports section, and select Team Quick Report. Open the filter columns list, and select "Team Code" from the ...

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    Alison Mueller created an article,

    Access Expiration Date on a Course and the Course Library

    Question Can a course be assigned with an Access Expiration Date but also be available in the Course Library? Answer A learner assigned to a course with an Access Expiration Date will NOT be able t...

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    Alison Mueller created an article,

    Updating the News Widget

    Question How do I update the News widget? Answer From the Admin Dashboard Click "Show all News" on the News Widget* From there you can create new news items You can add HTML by using the...

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    Alison Mueller created an article,

    Merging learner profiles

    Question I have one learner with two profiles, is there a way to merge the two accounts in Litmos? Answer Choose one profile to keep Assign all courses to that profile Manually mark the courses wh...

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    Alison Mueller created an article,

    I've hit my module limit, what do I do?

    Question I've hit the 60 module limit in a course, how do I get around this? Answer If you are looking to create a course with over 60 modules you will want to split up your modules into separate c...

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    Alison Mueller created an article,

    Searchable Fields in Course Library

    Question Which fields are searchable through a Course or Team library search?  Answer The following fields are searchable:  Courses: Course Title Course Description Course Reference Code Module Ti...

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    Alison Mueller created an article,

    Deactivate learners in bulk

    Question How can you deactivate learners in bulk? Answer There are 2 ways: Through the Bulk Import feature. Set the 'Activate [TRUE/FALSE]' column to "FALSE" for each learner you are loo...