All Knowledge Articles
Take a look at the articles below to get started with Litmos.
- How to use this site (Customers of SAP Litmos CX Edition should log in to the SAP Support Portal as normal)
- Contacting Support (Customers of SAP Litmos CX Edition should log in to the SAP Support Portal as normal).
- Get Trained
- Implementation guide
- LMS Adoption
- Litmos Setup Best Practices
Announcements
Litmos Heroes Content
Account
- Bug and Feature Release Process
- Azure Active Directory integration with Litmos
- Setup a Custom Domain
- Reply-To email address v/s email address in Email Template
- Litmos Assign
- Email Templates
Assessments
- Assessment - Add a Question Group
- Bulk Import Assessment Questions
- Viewing Free Text Comments
- Keyword Questions
- Allowing Users to See Their Assessment Results
- Assessment Questions That Need to Be Marked
Common Questions
- How is my account impacted during releases maintenance and hot fixes?
- Transport Layer Security: TLS 1.2 protocol will be required
- GDPR FAQ
- Whitelisting IP Address.
- What Are The File Types Supported For Learner Upload?
- The PowerPoint presentation is small. How can I enlarge it?
Courses and Learning Paths
- Timed Release of Courses in a Learning Path
- Bulk Import Courses
- Copying a module from one course to another
- Access Expiration Date on a Course and the Course Library
- I've hit my module limit, what do I do?
- Searchable Fields in Course Library
Customization
- Changing the size of the "Passmark" in Assessments
- Disabling Feedback Button on Modules
- Adding a different logo to the Login screen
- Can I rename menu items i.e. Achievements tab?
- Image Uploaded in Assessment Question is Too Small
- Sample HTML Banner code
Dashboard
Developer API
- Overview Developer API
- Retrieving Your API Key
- Achievements (API) - Get a list of users with recent achievements
- Bulk Import users via API
- Course Custom Fields (API) - Get a list of Custom Course Fields for Courses
- Courses (API) - Get a list of Courses
Ecommerce
- How to use Google Analytics to Track Page Views for your eCommerce Website
- Shopify
- Set a Course or Learning Path to be Sold
- The Course Library and Ecommerce
- From within Litmos, how can I direct a user back to the course list to purchase additional courses?
- E-commerce Overview
Integrations
- DocuSign Integration
- Zoom Video Communications Integration
- How to play LinkedIn.com content
- Deep Linking to a course for Okta and OneLogin
- Comprehensive step-by-step guide for configuring Litmos with ADFS
- SSO SAML 2.0 with any Identity Provider (IdP)
Salesforce Integration
- Salesforce Managed Package Single Sign On Issues when using Safari
- Salesforce Permission Sets for the Litmos Managed Package
- Configuring the Litmos managed package in Salesforce for the European and Australian Databases
- Sync logs in Salesforce
- How to Upgrade the Litmos Managed Package in Salesforce
- Unable to Connect To Litmos error logging in through Salesforce
Messages
Mobile Learning
Modules
- ILT: Locations, Instructors and Resources
- ILT: Recurring Sessions
- Esignature Module
- SCORM/AICC Review Mode
- Enrollment Approvals - ILT
- ILT Session Bulk Import
People
- Login/Password FAQ
- User Login and Password Changes
- Learner View - Manager Tabs
- Date Format: Account Preference & User Preference
- How to locate files uploaded in Learner Upload modules
- Merging learner profiles
Reports
- Custom Report Object Types, Fields, Assets, Filters Reference Guide
- What Content/Reports Can a Team Lead/ Admin See?
- Points and Badges Quick Report
- Achievement Quick Report
- How do I get a Report that includes all the details of a user?
- "Assigned By" field in the Course Quick report
Teams
- Team Lead/Admin: How Can Team Leads/Admins Register Users into ILT Sessions?
- Team Lead/Admin: Read Only Permission to Courses & Learning Paths
- Team Lead/Admin: How do you make Courses & Learning Paths Available for Team Leaders to Assign
- Extracting Team Codes for bulk importing
- Tips for building team structure
- Team Bulk Upload
Troubleshooting Problems and Error Messages
- Video won't play in learner view
- Reasons why emails are sent to the spam folder
- Video Error - "We were unable to encode your video"
- My Icon or Favicon is not appearing
- When Accessing Your Litmos Account You Receive A Security Error
- Content is Cut Off When Using a Mobile Device