General Data Protection Regulation (GDPR) and Data Protection Policy (DPP) requirements enforce the “Logging of successful and unsuccessful attempts to read user’s personal data and the ability to log any changes to Personally identifiable information (PII).”
Highlights:
- All user profile fields, including Custom Fields, are considered PII (Personally identifiable information) by default.
- Logging for PII edits and views is enabled by default.
- Logs display original and new values for all edits made to: Account Profile and User Profile fields, and also for Reports whenever PII is produced via reporting (Account Profile logs can be viewed only by users with Account Owner access role).
- Logs are retrieved via the UI at the Dashboard Activity Logs at: Dashboard,>Activity widget,>Show all activity.
- Dashboard Activity Logs can be filtered by Category and Date Range, and can be downloaded for custom filtering.
Dashboard Activity Logs by Category: (The view to some categories is dependent on the viewer's Access Role and Permissions)
| CATEGORY | ACTIONS |
| Actions | People Import Job Created |
| Actions | User Course Results Updated |
| Actions | Course Bulk Action: Reset Course Results |
| Actions | User Course Completed Date Updated |
| Actions | User Course Compliant Till Date Updated |
| Actions | User Course Access Expiration Date Updated |
| Actions | User Module Result Updated |
| Actions | User Course Due Date Updated |
| Actions | User Module Completed |
| Actions | Team Bulk Action: Deactivate Users |
| Actions | Two Factor Key Generated |
| Assignments | User Added To Course |
| Assignments | User Removed From Course |
| Assignments | User Added To Learning Path |
| Assignments | User Added To Team |
| Assignments | Course Added To Team |
| Assignments | Course Removed From Team |
| Assignments | Learning Path Added To Team |
| Assignments | User Added To Course With Approval Request |
| Assignments | User Added To Learning Path With Approval Request |
| Assignments | User Added To Session With Approval Request |
| Assignments | Course Added to Team Library |
| Assignments | Course Removed From Team Library |
| Assignments | Instructor Removed From Session Day |
| Assignments | Course Made Available to Team Admins |
| Assignments | Learning Path Made Available to Team Admins |
| Content | Course Deleted From Learning Path |
| Content | Module Added To Course |
| Content | Module Added To Learning Path |
| Content | Module Deleted From Learning Path |
| Content | Course Added to LP Equivalency Group |
| Login | Login |
| Settings | LP Equivalency Group Created |
| Settings | LP Equivalency Group Deleted |
| Settings | Module Active Status Updated |
| Settings | Course Create |
| Settings | Course Due Date Change |
| Settings | Course Access Date Change |
| Settings | Compliance Date Change |
| Settings | Module Create |
| Settings | Learning Path Create |
| Settings | Learning Path Access Date Changed |
| Settings | Module Deleted |
| Settings | Course Deleted |
| Settings | Learning Path Deleted |
| Settings | Team Deleted |
| Settings | Team Created |
| Settings | Team Updated |
| Settings | Team Library Access Update |
| Settings | LP Equivalency Group Name Updated |
| Settings | User Activated / User Deactivated |
| Settings | User Created |
| Settings | User Deleted |
| Account | Account Name Updated |
| Account | Account Address 1 Updated |
| Account | Account Address 2 Updated |
| Account | Account City Updated |
| Account | Account State Updated |
| Account | Account Country Updated |
| Account | Account Zip Updated |
| Account | Account Website Updated |
| Account | Account Contact Name Updated |
| Account | Account Email Updated |
| Account | Account Phone Updated |
| Account | Account Fax Updated |
| Account | Account Timezone Updated |
| Account | Account Date Format Updated |
| Account | Account Disable User Profile Updated |
| Account | Account Disable Guide Help Updated |
| Account | Account Force Mobile App Updated |
| Account | Account Password Expiration Updated |
| Account | Account Session Timeout Updated |
| Account | Account Course Order Updated |
| Account | Account Learning Path Order Updated |
| Account | Account Allow User to Unenroll Updated |
| Account | Account Enable Prerequisite Updated |
| Account | Account Two Factor Updated |
| User Profile | Reset Password ( Password Updated) |
| User Profile | First Name Updated |
| User Profile | Last Name Updated |
| User Profile | Username Updated |
| User Profile | Access Level Updated |
| User Profile | Email Updated |
| User Profile | Email Notifications/Messages Updated |
| User Profile | Email Notifications/Forums Updated |
| User Profile | Title Updated |
| User Profile | Manager Updated |
| User Profile | Company Updated |
| User Profile | Website Updated |
| User Profile | Work Phone Updated |
| User Profile | Mobile Phone Updated |
| User Profile | Skype Updated |
| User Profile | Twitter Updated |
| User Profile | Address 1 Updated |
| User Profile | Address 2 Updated |
| User Profile | City Updated |
| User Profile | State Updated |
| User Profile | Zip Updated |
| User Profile | Country Updated |
| User Profile | Time Zone Updated |
| User Profile | Language Updated |
| User Profile | Date Format Updated |
| User Profile | Custom Field 1 Updated |
| User Profile | Custom Field 2 Updated |
| User Profile | Custom Field 3 Updated |
| User Profile | Custom Field 4 Updated |
| User Profile | Custom Field 5 Updated |
| User Profile | Custom Field 6 Updated |
| User Profile | Custom Field 7 Updated |
| User Profile | Custom Field 8 Updated |
| User Profile | Custom Field 9 Updated |
| User Profile | Custom Field 10 Updated |
| User Profile | Text Notifications Updated |
| User Profile | User Custom Field Updated (all 25) |
| User Profile | Employee ID Updated |
| User Profile | Inactive Date Updated |
| User Profile | Brand Updated |
| Profile View | Legacy Report Viewed(only when user PII is viewed) |
| Profile View | Quick Report Viewed (only when user PII is viewed) |
| Profile View | Reporting Engine Viewed (only when user PII is viewed) |
| Profile View | User Profile Viewed |
| Profile View | Scheduled Report Received (only when user PII is viewed) |
| Emails | Timed release |
| Emails | Access Till Date Learning Path Reminders |
| Emails | Access Till Date Reminders Get |
| Emails | Compliance Reminder |
| Emails | Email Not sent |
| Emails | **Email sent (subject) |
**Email Sent (subject) - The following emails sent are captured in the email logs.
- Verification code email
- Course Completed
- Course Compliance Reminder
- Course Due Date Reminder
- Event/ ILT Reminder
- New course assigned
- New learning path assigned
- New user welcome message & login link
- Password reset
- People assigned to a Team
- Timed Release
- Assessment Completed Course
- Compliance Overdue Reminder
User Recent Activity Logs - The following events are captured in User Recent Activity: (The view to some events is dependent on the viewer's access role/permissions.)
- Achievements
- Completed Module
- User Created
- User Updated
- Course Assigned To Team
- Course Removed From Team
- Course Added To Team Library
- Course Deleted From Team Library
- Learning Path Assigned To Team
- Learning Path Removed From Team
- Learning Path Deleted
- Learning Path Deleted
- User Activated
- User Deactivated
- Course Created
- Course Deleted
- Team Created
- Learning Path Created
- User Assigned To Learning Path
- User Removed From Learning Path
- Learning Path Access Date Reminder Sent
- Learning Path Access Date Changed
- Program Enrollment Approval Request
- Team Deleted
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