What's happening?

Litmos will no longer support TLS 1.0 and TLS 1.1 communication protocols as of June 30th,
2018.

This is to better protect against security vulnerabilities and encourage stronger encryption
protocols. To better safeguard your Litmos data across all web-browser connections, Litmos will
require all connections to use transport layer security 1.2.

Please note that, after June 30, if you are connecting to Litmos via TLS 1.1 and below you’ll not be able to login or use APIs

After deprecation, Litmos will no longer address bugs and minor issues specific to connections supporting TLS versions 1.0 and 1.1.

Why are we doing this?

The PCI Council requires version 1.0 of the TLS cryptographic standard to be deprecated by June 30, 2018 for companies to stay compliant with the PCI Data Security Standard (PCI DSS).

How will it affect you?

Users (including learners) will be unable to connect to Litmos using older browsers that do not have support for TLS1.2 or where the browser has support for TLS 1.2 turned off by default. This includes mobile browsers.

What browsers can I use?

It's difficult to provide a comprehensive list here, however you can check with an internet search or by looking in the advanced settings for a particular browser.