If you or your learners are encountering issues loading the Litmos application, loading content inside the Litmos application, or receiving our email notifications, We recommend starting by white-listing the following addresses used by Litmos. 

For AWS Email Services

• 54.240.43.69
• 54.240.43.70
• 54.240.55.219
• 54.240.55.220
• 54.240.61.122
• 54.240.62.8

US App IP's

• 104.130.85.7 
• 23.253.9.221 
• 162.242.176.254 
• 161.47.83.173 
• 23.253.9.220 
• 104.130.85.7 
• 166.78.198.138 
• 184.106.37.245 
• 162.209.38.195 
• 108.171.167.255 

AU App IP's

• 13.210.199.173 
• 13.211.7.120 
• 54.66.138.67 
• 3.106.70.147
• 13.238.220.144
• 18.184.123.31 
• 18.185.58.96 

EU App IP's

• 52.29.73.142 
• 35.156.232.13 
• 52.59.83.36 
• 18.184.123.31 
• 18.185.58.96
• 18.197.41.247 

Other Services

@email.litmos.com, @email.amazonses.com
static1.litmos.com, static2.litmos.com - where the static portion of content is saved like CSS, JS, images. Speeds up loading.
contentlive.s3.amazonaws.com - whitelisting amazon s3 bucket from where the content is served
learn.bridgefront.com
cdn1.litmos.com
cdn1.litmos.com.au (for litmos.com.au clients)
g1.litmos.com
app.litmos.com
litmos.com
contentlive-scanner.s3.amazonaws.com
d16smq18f8amlc.cloudfront.net - serves the images that you upload in Litmos, for instance course image, logo.

jwpcdn.com - this is the jwplayer address which we use to play the video files within Litmos

For Learning Seat Compliance Content

The following addresses must be allowed in your firewall/proxy (ports 80 & 443) and pop-up blocker/trusted sites:

*.learningseat.com
delivery-api.learningseat.com
delivery-cdn.learningseat.com
learningseat-cdn.learningseat.com
tracking-api.learningseat.com
s3-ap-southeast-2.amazonaws.com/ls-cdn-repo-prod
vimeo.com

Third-party cookie support must be enabled