If you or your learners are encountering issues loading the Litmos application, loading content inside the Litmos application, or receiving our email notifications, We recommend starting by white-listing the following addresses used by Litmos.
For AWS Email Services
US App IPs
AU App IPs
EU App IPs
static1.litmos.com, static2.litmos.com - where the static portion of content is saved like CSS, JS, images. Speeds up loading.
contentlive.s3.amazonaws.com - whitelisting amazon s3 bucket from where the content is served
cdn1.litmos.com.au (for litmos.com.au clients)
d16smq18f8amlc.cloudfront.net - serves the images that you upload in Litmos, for instance course image, logo.
jwpcdn.com - this is the jwplayer address which we use to play the video files within Litmos
For Learning Seat Compliance Content
The following addresses must be allowed in your firewall/proxy (ports 80 & 443) and pop-up blocker/trusted sites:
Third-party cookie support must be enabled