Issue

What is sync log and where can we find this in Salesforce.

Environment

• LMS package subscribed Salesforce Org.
  • Litmos Setup Tab in salesforce Org. 

Resolution

Sync log is a portion of Litmos package related UI in salesforce which displays sync activities between salesforce and Litmos. Sync Logs is categorized in 3 flavors.

Those are

• Queue Logs
• Batch Logs
• Contact Real Time Logs

To find the Sync Log we have to follow these steps

         Litmos Setup  --> Global Settings section 

And right hand side of this page we should see View Sync Log. With this link we are able to navigate for sync log page with in the Salesforce. This Sync log is being updated based on sync frequency. Generally Our queue which syncs contacts and users does run at 30 minute frequency.