We are here 24/7/365 to answer your questions regarding the current features and functionality of the Litmos LMS platform.
You can contact us via email, phone or by raising a ticket from within our help centre:
- US - +1 (925) 251-2220 (press 2 for support)
- UK - +44 (0)800 808 5218
When submitting a support ticket, please provide:
- Company name and URL for account (example: mytraining.litmos.com).
- Examples of usernames of users affected, module name(s), course name(s).
- Steps that you (or the learner) took when the issue occurred, including screen shots.
- Attach any file/document that you are experiencing the issue with so that we can run tests on this ourselves (.csv, video file, SCORM file, etc.).
Please create an account for Support@Litmos.com (with 'Administrator' permissions) and send a ‘welcome email’ to us so that we can access your account.