Error - "We were unable to upload your file, please reselect your file and try again"

Problem:  When uploading content, you receive the error "We were unable to upload your file, please reselect your file and try again."

Why this occurs:  This error occurs when the content that is being uploaded is being blocked from reaching our servers.

Solution:  Below are the steps to take to solve this issue.  Attempt to upload your content after each step.

  1. Try uploading your content again.
  2. Clear your cache.
  3. Try using another browser.
  4. At this point, the issue is most likely due to a proxy server or firewall preventing them from loading.  Contact your IT department or internet provider for additional help.

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