My video or scorm module is cut off when I view it on a mobile device. What's wrong?

Q. I am able to view my video or scorm module fine on a desktop, however, if I try to access it on a mobile device it is cut off.  How can I fix this?

A. Litmos does not change the proportions of your modules but will change the size of the entire video according to the height of the video or scorm module.  Therefore, if the video or scorm module is too wide it will cut off part of the module.  

To avoid this, we recommend keeping your modules at a 4:3 ratio.  This means that the picture is four units wide for every three units of height.

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