When is a module 'complete' and how do 'attempts' work?

Here are the guidelines for the criteria that determines when a Litmos module 'completes' for a Learner, module timing and how attempts are recorded:

Video, Audio and PowerPoint media modules

These types of module only 'Complete' for a Learner once the media has been played to the end of the play timeline. While some may object to say that this leaves it possible for a student to scrub forward to the end of the video or audio content, this is no different to a Learner pressing play and then walking away from their computer, and is not something that can be prevented by Litmos. Tip: It's always a a good idea to provide some kind of quiz follow up to media content to ensure that learners have watched and understood it all.

Timing: We record the time a Learner spends on the page viewing each of these module and this is visible in the Reporting area.

Attempts: If a student starts watching a video or listening to an audio track, then closes it part way through to come back at a later date, this all falls under the 1st attempt. In fact, every time a student comes back to continue watching/listening to the content will be part of the 1st attempt, until they reach the end of the play timeline and the module' Completes'. The Learner can then continue to re-visit the module to review the content, but the only time a Learner would be logged as having a 2nd attempt is if their Admin resets their module result.

SCORM and Assessment modules

For the most part SCORM modules have their own in-built completion settings which are set up at the time of publishing from your content authoring tool. Litmos Assessment modules also have settings that can be defined such as the 'Lock after 'x' attempts' and the quiz passmark. Both of these determine how many attempts a student can have at a quiz, as well as when they are determined to have 'Passed'.

Timing: We record the time a Learner spends in a SCORM or Assessment module and this is visible in the Reporting area.

Attempts: As above all lock, passmark and attempt restrictions are set up within the SCORM or Assessment module itself. Therefore, these types of modules will complete and lock according to their individual specifications.

Flash, Embeded and Page modules

These modules all 'complete' as soon as the student begins going through the content.

Timing: We record the time a Learner spends on the page viewing each of these module types and this is visible in the Reporting area.

Attempts: When a student starts watching Flash or Embeded content or reading a page, this is marked as their 1st attempt. The Learner can re-visit the module to review the content, but the only time a Learner would be logged as having a 2nd attempt is if their Admin resets their module result.

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