Team Admin and Team Leader access role permissions can be changed to fit your organization's needs. By default, these roles are identical.
How to use Team Admin/ Team Leader
To set the permissions for Team Admin and Team Leaders:
- Log into Litmos as an Account Owner
- Navigate to the Account tab
- Select the Roles & Permissions tab
- Check the box to enable that feature for the access role or uncheck to box to disable it
See below for details on the permissions available:
Different levels
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Enabled |
Disabled |
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Manage People |
User has access to People Tab and can view, add, edit, and delete people. They can change passwords and assign courses to Learners in their team. If user has access to manage teams, then user can assign user to team. |
User can view people tab but cannot add new users or edit existing users, reset their passwords or assign courses to the learners at an individual level. |
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Manage Teams |
User has access to teams tab and can view, create subteams, update settings, delete, and assign people to teams.
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User can view people, courses and settings of teams and subteams. Cannot remove users, update settings, or delete Teams or subteams. User can assign courses and learning paths at the team level. |
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Manage Courses |
User has access to courses tab and can create, edit, assign, reorder, and delete Courses or Learning Paths they have created or any other team admin or team leader in the same team. Users can add all module types including Video, Scorm, PowerPoint, Flash, Audio, ILT, Assessment, Survey, Page of Information, and Checklist. Users can duplicate, link, or mirror modules in the courses they can edit. The courses a Team Leader/ Admin creates will not appear in the Course Library unless an Administrator or Account Owner has marked it to be in the Course Library. |
User does not have access to the Courses tab unless read only access to the course tab is granted via the Access Courses permissions. They can only assign Courses or Learning Paths the user is assigned to. This can be individual assignments or team assignments. |
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Access Courses |
User had access to the courses tab and can view administrator courses that have been made available for assignment (Content from course/team libraries and all personal/team assignments. |
User does not have read only access to theses courses. |
Give users Team Admin/ Team Leader Permissions
Team Leaders/ Admins will need to be promoted to a Team Leader or Team Admin in a team before they will have permission to access Team Leader/ Admin privileges. To promote a Team Leader/ Admin:
- Navigate to the Teams tab
- Select the team the user will need to be promoted to Team Leader or Team Admin of
- Select the People sub tab
- If the user is not already assigned to the team, assign them to the team by selecting the "Assign people to this team"
- Select the grey "Promote" next to the user's name
- Select either Team Leader or Team Admin
Note: Because Team Leader and Team Admin is set on the Team Level, a user can be set as a Team Leader for some Teams and a Team Leader for others at the same time. They will have the appropriate permissions for each of the Teams. For this reason and for simplicity, they will be listed as a Team Leader regardless of their role in reporting and in their user profile.
Using Team Leader or Team Admin
The Admin View of a Team Leader/ Team Admin includes a dropdown box at the top of the right column. Each team the Team Leader/ Team Admin leads will be listed in the dropdown box. The Team Leader/ Team Admin can toggle between teams by selecting the team they would like to work in from this dropdown and the navigation and information in the Admin View will be specific to the selected team.
What Reports Can a Team Leader Admin See?
Please reference the following article for details on reports and the data that teams leads have access to.
Team Course Library
If Team Leads/ Admins have access to edit their Team(s), the team leaders will be able to add a course into the course library if 1) they are assigned to the course 2) they created the course or 3) the course is in the team leader library.
People Imports by Team Leader/Team Admins:
Q. I am a Team Leader and I'm trying to import users in bulk into Litmos but I keep receiving an error. What am I doing wrong?
A. Team Leaders have the ability to import users in bulk, however, they can only import people who belong to their team. Therefore, when a Team Leader does a bulk import they MUST include a team code that they are a team leader for in the csv file.
The team code can be found in the Settings tab of the team profile.
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