Q. I am a Team Leader and I'm trying to import users in bulk into Litmos but I keep receiving an error. What am I doing wrong?
A. Team Leaders have the ability to import users in bulk, however, they can only import people who belong to their team. Therefore, when a Team Leader does a bulk import they MUST include a team code that they are a team leader for in the csv file.
The team code can be found in the Settings tab of the team profile.