Team Leader/ Team Admin FAQs

Do Team Leaders/Admins receive automated notifications?
No, Team Leaders/ Admins do not receive any automated course notifications. 

Can a Team Leader/Admin assign a Course or Learning Path to an individual in his team?
Yes, Team Leaders/ Admins can assign Courses or Learning Paths to individuals that belong to teams that they lead.  However, the Team Leader/ Admin must have access to the Course or Learning Path in order to assign it to users within their team.  The Team Leader/ Admin will have access to the course if:

  • They are directly assigned to the Course or Learning Path
  • They are assigned to a Course or Learning Path through any Team
  • The Course or Learning Path is in the Course Library
  • The Course or Learning Path is in a Team Library of a Team they belong to

Can a time to complete a course constraint be set by a Team Leader/ Admin?
In most cases, Team Leaders/ Admins cannot set a time constraint to a course; however, if the Team Leader has access to the Courses tab and has created the course, they can set a time constraint.

Can Team Leaders/ Admins import new Learners to any team in our Litmos account?
No, Team Leaders/ Admins can only import new Learners to Teams that they lead, and sub teams of those teams.  Imports require that the Team Leader/ Admin has permission to Manage People.  See the Team Admin/ Team Leader article for more information. 

Can a Team Leader add new users to their teams?
Yes, they can add users one-by-one or import new users by bulk import to their teams.   Adding users require that the Team Leader/ Admin has permission to Manage People.  See the Team Admin/ Team Leader article for more information.

When a Team Leader/ Admin Logs into Litmos, it is not populated.  How can I fix this?

Team Leader/ Admin will only be able to see the Teams that they have been given permission to see.  Therefore, if they have the Team Leader/ Admin role but have not been made a Team Leader/ Admin of a Team their Admin view will be blank.  To solve this issue, promote the user as a Team Leader or Team Admin for a Team. 

 

 

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