Allow Users to Self Sign-up Using a Code

Use the Self Sign-Up feature to enable new and existing users to self sign up for Teams, Courses, Learning Paths, or simply gain access to your Litmos account.

Creating a Token

A token is used to create the code and the criteria for the code that a user would use to self sign-up.  To create a token:

  1. Navigate to Account > Integrations.
  2. Select the icon next to Self Sign Up.
  3. Select "Add Token".
  4. Enter the information desired in the fields and select "Save".  See below for more information about each field.

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Edit a Token

 Once a Token has been created, it can be edited at any time by an Account Owner.  To edit a Token:

  1. Navigate to Account > Integrations.
  2. Select the icon next to Self Sign Up.
  3. Select "Edit Token" .
  4. Enter the information desired in the fields and select "Save".  See below for more information about each field.

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Token Fields

Code - The code is the alphanumeric code that learners will enter to upon self sign-up to signify which token they are referencing and the Course, Learning Path, or Team they are signing up for. 

Token Type - There are four available token types.  Only one token type may be given to each token.

  • Empty - gives a learner access to the system without assigning them to a Course, Learning Path, or Team.   
  • Courses - assigns a learner to a specific Course.  After selecting "Course" for the Token Type, click "Select Course", choose the desired Learning Path and click "Select". 
  • Learning Path - assigns a learner to a specific Learning Path.  After selecting "Learning Path" for the Token Type, click "Select Learning Path", choose the desired Learning Path and click "Select". 
  • Team - assigns a learner to a specific Team.  After selecting "Team" for the Token Type, click "Select Team", choose the desired Team and click "Select". 

Maximum Activation - The number of times this code can be used.  For security reasons, this field must contain a figure.  

Token Expiration - Set the date that the code will automatically expire.  Users who have used the code to self sign-up will still be allowed to log in, however, the code will no longer allow users to self sign-up using that code.

Active - Manually set this code to be Active or Inactive to control when users can use the code to access the account.

Note: Only users with the Account Owner access role will be able to create a Token.

Note: If a Token is expired, either by being set manually or expiration, users who have used the code to self sign-up will still be allowed to log in, however, the code will no longer allow users to self sign-up using that code.

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How a User Self Signs-up

To allow a user to self sign-up, provide the learner with the Self Sign-Up URL and the code associated with the Course, Learning Path, or Team they will need to self.  The learner will then:

  1. Navigate to the Self Sign-Up URL.  (see below for more information)
  2. Enter their First Name, Last Name, email address and token code.
  3. The log in email will be sent to the learner with the log in details.

Note:  If a learner does not receive the log in email, have them check their spam folder.

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Where to find the Self Sign-Up URL

Method 1:  Navigate to Account > Integrations.  The URL will be listed in the Self Sign-Up section.

Note:  If you logged in through the litmos.com website, the URL may be listed as https://go.litmos.com/self-signup/.  This URL will not work.  To get the correct URL either log in using your unique URL or use Method 2.

Method 2:  Add "/self-signup/" to the end of your unique URL.  For example, if your unique URL is https://yourcompany.litmos.com, the URL for your Self Sign-Up page will be https://yourcompany.litmos.com/self-signup. 

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