In order to upgrade your Litmos managed package to the latest version, you will need to use the link provided at the bottom of this article.
Important Notes:
1. If you are on version 1.xx of the managed package, please submit a support ticket to support@litmos.com as there are additional steps that need to be completed before you attempt to update the package.
2. If you are upgrading from version 3.9 or an earlier version, be sure to carefully review the release notes for information on our new permission sets. These permission sets must be assigned to assure continued access to the Litmos tab and the custom objects that come with the package.
3. In version 3.17 of the package, the settings to Enable or Disable User and Contact triggers will be set to disabled by default. Ensure that these settings are enabled if your organization needs to sync Salesforce User or Contact records with Litmos.
4. In version 3.21 of the package, Litmos Custom Settings were deleted because they were "public" and could be accessed by certain profile types in the Org if the profile permissions were arranged to provide access. The Custom Settings for the managed package, version 3.21, are "protected" and no longer accessible.
Installation Link for version 3.21 of the managed package
Comments
2 comments
When attempting to update from the AppExchange, the "Get It Now" button now produces a screen saying:
The provider helps with installation
Hi Mat,
We'll take a look and get this updated. You can follow the article for updates. If you don't want to wait, please raise a ticket directly with support@litmos.com
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