In order to upgrade your Litmos managed package to the latest version, you will need to use the link provided at the bottom of this article.
1. If you are on version 1.xx of the managed package, please submit a support ticket to firstname.lastname@example.org as there are additional steps that need to be completed before you attempt to update the package.
2. If you are upgrading from version 3.9 or an earlier version, be sure to carefully review the release notes for information on our new permission sets. These permission sets must be assigned to assure continued access to the Litmos tab and the custom objects that come with the package.
3. In version 3.17 of the package, the settings to Enable or Disable User and Contact triggers will be set to disabled by default. Ensure that these settings are enabled if your organization needs to sync Salesforce User or Contact records with Litmos.