Users are seeing the error 'Unable to connect to Litmos' when accessing Litmos from within Salesforce.
- Salesforce integration
- Salesforce Admin access required to make changes below
Check the following:
- Does the profile of the Salesforce user have Litmos login permission set assigned?
- Assign permission set to relevant users.
- Does the integration user have access to the user's profile?
- update integration user access.
- Did something change with the integration connection?
- re-authorize the integration again with the integration user.