Merging learner profiles

Question

I have one learner with two profiles, is there a way to merge the two accounts in Litmos?

Answer

  • Choose one profile to keep
  • Assign all courses to that profile
  • Manually mark the courses which were completed as complete
  • Edit these results to update the course completion dates to match
  • Delete the unwanted profile (NOTE: Deleting is permanent and cannot be undone)
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