Follow the steps in our Implementation Guide to help you get up and running with Litmos.
Step 1 - Kick-off
Discuss requirements with Mentor™
Define your requirements and timeline with your Mentor. It’s helpful to work backwards from your overriding goal (i.e. 80% Infosec compliance by Jun 01).
Set up environment
Familiarise yourself with the people and resources available to help you get up and running.
Step 2 - Learn
Graduate from LitmosUniversity™
Sign up to LitmosUniversity™ and complete all courses.
Attend our free Live Training sessions
Register to attend our free live webinar sessions.
Application walk through
Take some time to navigate around your Litmos application to familiarise yourself with its features
Step 3 - Build
Branding and communications
The User Interface (UI) can be customized from ‘Account>Theme’. There are two types of User Interface customizations:
For more information about Customizations, see the Customizations section in our help guide.
Edit outbound emails from ‘Accounts > Email’. If your users will use more than one language, edit the emails for each language that will be used by selecting the language from the dropdown menu.
Configure integrations as required from ‘Accounts>Integrations’.
For assistance with our RESTful API, please see the Developer API section in our help guide. Professional Services can also help with API development.
Define what courses need to be available to what teams, and what reporting will need to be pulled based on Teams, commonly:
Check out these tips on building your team structure.
This step may include the following tasks:
Upload and create content. Things to consider:
There are five standard ways to get users into the system:
To help determine which method to to use, ask the following questions:
You may also want to consider if this is a good time to assign the courses to users.
Historical data migration
If you need to import historical information from your past Learning Management System, we can provide a spreadsheet to be filled in. This spreadsheet will mark courses for these learners as complete. It will not save the progress of a learner who is midway through a course or mark the modules complete. This import will only mark course that the learner has completed as complete.
The columns that will need to be included are:
Note: When testing as a learner, it is recommended to use a new, fresh, user setup as a learner.
Step 4 - Launch
Train team leaders and admins on running the system (adding users, course assignment, reporting, managing ILT sessions etc).
This step may be as simple as as going to the People tab and selecting the blue “Send login emails” link on the right to send the welcome email to all your learners. This may be sending out an email to all employees that Litmos is now available through Okta or another Single Sign On system. However, you choose to invite your learners into the system, this is the phase in which your learners will first learn about Litmos.
Through previous customer feedback, we have learned that the best way to get immediate and high learner engagement is to market to them as if you were a business marketing to prospective customers. Therefore, we recommend being both creative and encouraging through this step and as long as everything goes as planned you will begin to see your login rates grow.
It’s always worthwhile to put time aside shortly after deployment to gather and review feedback from learners and admins on both content and the delivery platform (Litmos).
Following deployment (or expiry of time and/or hours) Your Mentor will sign you off of the programme.
When submitting a support ticket, provide the following details:
Get more from Litmos
The biggest competitive advantage for an organisation is the ability to learn and adapt faster than the competition so how do you get more from your LMS? We recommend using the following questions to discover new ways to use Litmos: