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SAP Litmos Support

Getting Started
Knowledgebase
Community
  • Content Author

    • Content Author- Creating and Editing Modules
    • Content Author
  • GDPR & Data Protection Policy

    • GDPR and DPP PII Dashboard Activity Logs and User Recent Activity Logs
    • Data Security Feature and the Data Log Retention Policy Setting
    • Data Security Feature and the Data Retention Policy Setting
    • GDPR FAQ
  • SAP Litmos Training Solutions Product Releases

    SAP Litmos Training Solutions product release announcements and notes.

    • SAP Litmos Training LMS Feature Release Notes
    • SAP Litmos Training LMS Maintenance Updates
    • SAP Litmos Training Content - Base Edition (Litmos Heroes)
    • SAP Litmos Training Content - Healthcare Edition (BridgeFront)
    • SAP Litmos Training Content - Compliance Edition for Australia & New Zealand (Learning Seat)
    • SAP Litmos Training Content - Customer Experience (CX) Edition
  • Account Settings

    • Bug and Feature Release Process
    • Custom SMTP Server
    • Customizable Email Templates & Mobile Text (SMS) Notifications
    • How do I change my account name?
    • How do I change the default language for my account?
    • Multi-Account Linked Sites
  • Assessments

    • Assessment Module Overview
    • Bulk Import Assessment Questions
    • Export Assessment Questions and Answers and Results
    • Questions
  • Common Questions

    • How is my account impacted during releases maintenance and hot fixes?
    • Can my Litmos account be a full white label system?
    • How do I change the Account Owner?
    • Is Javascript enabled in my browser?
    • Litmos Billing and Usage Inquiries and Online Credit Card Payments
    • Managing Multiple Litmos Accounts Using One Email Address
  • Content

    • Assets
    • Content Tagging - Manual and AI
    • Learner Content Upload
  • Courses and Learning Paths

    • Adding Documentation to a Course for Learner's Download (Additional Reference/ Reference Materials)
    • Boost Assessment Questions and Boost Reporting
    • Bulk Course Imports
    • Can I duplicate an entire course?
    • Collections Feature - Bundle Assets, Courses and Learning Paths as 'Collections'
    • Competencies
  • Customization

    • Adding a different logo to the Login screen
    • Brands
    • Can I rename menu items i.e. Achievements tab?
    • Change Favicon and iPad and iPhone icon
    • Changing the size of the "Passmark" in Assessments
    • Disabling Feedback Button on Modules
  • Dashboard

    • Admin Content Dashboard
    • Custom Dashboards: Administrators and Learners
    • External Learning
    • Gamification - Leaderboards
    • Gamification Overview
    • Learner Content Library
  • Developer API

    • API Single Sign On
    • Locate Your API Key
    • Overview Developer API
    • Achievements
    • Bulk Import Courses
    • Bulk Import Users
  • Ecommerce

    • Course Listing Widget with Option to Customize
    • Does your API integrate with other Merchant Accounts?
    • Ecommerce feature Overview
    • How to use Google Analytics to Track Page Views for your eCommerce Website
    • PayPal Payment Gateway integration
    • Shopify Integration for Litmos Ecommerce Shopping Cart
  • Integrations

    • ADFS SAML Single Sign On (SSO) Integration with Litmos
    • ADP Integration - Enable the ADP Employee Sync
    • ADP Integration - Purchase and Configure the Integration
    • Azure Active Directory SAML Single Sign On (SSO) Integration with Litmos
    • BambooHR Integration
    • Box.com Integration
  • Salesforce Integration

    • Configuring the Litmos managed package in Salesforce for the European and Australian Databases
    • Delete a Litmos user provisioned from Salesforce
    • How to Upgrade the SAP Litmos Managed Package in Salesforce
    • Salesforce error: 'OverallCompletionUpdate' : Access to entity 'CronTrigger' denied
    • Salesforce Integration Spring 2019 - Important Changes
    • Salesforce Managed Package Single Sign On Issues when using Safari
  • Messages

    • Messages Overview
    • Changing Messages and Labels
    • What does "Spam Reporting Address" mean?
  • Mobile Learning

    • Adding Litmos to iPad/ iPhone Home Screen
    • Can I download my certificate on a mobile device?
    • Creating Articulate projects for use with tablets and mobile devices
    • Locating the latest Litmos APP in the Google Play Store
    • Mobile Learning Overview
    • Offline SCORM Module Viewing on Mobile App
  • Modules

    • How to Create a Module, Module Types and Settings, File Size and Type Requirements
    • About SCORM Modules
    • AI Auto-marking of Video Assessments (Beta)
    • AICC Content Bulk Course Import
    • AICC File Upload Module Type Overview
    • Articulate - How Tos and Links to Informitive Articles
  • People

    • Access Roles Best Practices
    • Activation, Deactivation and Deletion of Users
    • Add a New User to your Litmos Account
    • Advanced Search Options for People - Wild Card and Access Roles
    • Allow New and Existing Users to Self Assign Courses and Learning Paths
    • Allow Users to Self Sign Up Using a Code
  • Reports

    • Custom Report Object Types, Fields, Filters Reference Guide
    • Competencies Reporting
    • Quick Reports
    • Reporting Engine Overview
    • Reporting Engine: Save/Edit/Share/Clone/Delete Reports
    • Reporting on repeated course completions with Litmos Launch Edition
  • Teams

    • Agile Team Management: Reassign existing teams to new parent team
    • Auto Assigning Courses to Sub-teams
    • Can a Team Admin/Team Leader download a Team member's course completion certificate?
    • How do the Team Admins/Team Leaders Roles work?
    • ILT - How Can Team Leads/Admins Register Users into Instructor Lead Training Sessions?
    • Import Teams in Bulk
  • Troubleshooting Problems and Error Messages

    • Content is Cut Off When Using a Mobile Device
    • Domains and IP Addresses That Should be Allowed to Prevent or Resolve Blocked Content or Blocked Emails
    • Error - "We were unable to upload your file, please reselect your file and try again"
    • Help - A user is not able to see courses listed
    • My Icon or Favicon is not appearing
    • Passwords: Resets, Expirations, and Resetting Locked Accounts
Litmos Help