SAP Litmos Support

Content Author
- Content Author- Creating and Editing Modules
- Content Author
GDPR & Data Protection Policy
- GDPR and DPP PII Dashboard Activity Logs and User Recent Activity Logs
- Data Log Retention Policy
- Data Security Feature and the Data Retention Policy Setting
- GDPR FAQ
SAP Litmos Training Solutions Product Releases

SAP Litmos Training Solutions product release announcements and notes.
- SAP Litmos Training LMS Feature Release Notes
- SAP Litmos Training LMS Maintenance Updates
- SAP Litmos Training Content - Base Edition (Litmos Heroes)
- SAP Litmos Training Content - Healthcare Edition (BridgeFront)
- SAP Litmos Training Content - Compliance Edition for Australia & New Zealand (Learning Seat)
- SAP Litmos Training Content - Customer Experience (CX) Edition
Announcements
- Transition for Support Services
Account Settings
- Bug and Feature Release Process
- Custom SMTP Server
- Customizable Email Templates & Mobile Text (SMS) Notifications
- How do I change my account name?
- How do I change the default language for my account?
- Multi-Account Linked Sites
Assessments
- Assessment Module Overview
- Bulk Import Assessment Questions
- Export Assessment Questions and Answers and Results
- Questions
Common Questions
- How is my account impacted during releases maintenance and hot fixes?
- Can my Litmos account be a full white label system?
- How do I change the Account Owner?
- Is Javascript enabled in my browser?
- Litmos Billing and Usage Inquiries and Online Credit Card Payments
- Managing Multiple Litmos Accounts Using One Email Address
Content
- Assets
- Content Tagging - Manual and AI
- Learner Content Upload
Courses and Learning Paths
- Adding Documentation to a Course for Learner's Download (Additional Reference/ Reference Materials)
- Boost Assessment Questions and Boost Reporting
- Bulk Course Imports
- Can I duplicate an entire course?
- Collections Feature - Bundle Assets, Courses and Learning Paths as 'Collections'
- Competencies
Customization
- Adding a different logo to the Login screen
- Brands
- Can I rename menu items i.e. Achievements tab?
- Change Favicon and iPad and iPhone icon
- Changing the size of the "Passmark" in Assessments
- Disabling Feedback Button on Modules
Dashboard
- Admin Content Dashboard
- Custom Dashboards: Administrators and Learners
- External Learning
- Gamification - Leaderboards
- Gamification Overview
- Learner Content Library
Developer API
- API Single Sign On
- Locate Your API Key
- Overview Developer API
- Achievements via API
- Bulk Import Courses via API
- Bulk Import Users with API
Ecommerce
- Course Listing Widget with Option to Customize
- Does your API integrate with other Merchant Accounts?
- Ecommerce feature Overview
- How to use Google Analytics to Track Page Views for your eCommerce Website
- PayPal Payment Gateway integration
- Shopify Integration for Litmos Ecommerce Shopping Cart
Integrations
- ADFS SAML Single Sign On (SSO) Integration with Litmos
- ADP Integration - Enable the ADP Employee Sync
- ADP Integration - Purchase and Configure the Integration
- Azure Active Directory SAML Single Sign On (SSO) Integration with Litmos
- BambooHR Integration
- Box.com Integration
Salesforce Integration
- Configuring the Litmos managed package in Salesforce for the European and Australian Databases
- Delete a Litmos user provisioned from Salesforce
- How to Install or Upgrade the SAP Litmos Managed Package in Salesforce
- Salesforce error: 'OverallCompletionUpdate' : Access to entity 'CronTrigger' denied
- Salesforce Managed Package Single Sign On Issues when using Safari
- Salesforce Permission Sets for the Litmos Managed Package
Messages
- Messages Overview
- Changing Messages and Settings
- What does "Spam Reporting Address" mean?
Mobile Learning
- Adding Litmos to iPad/ iPhone Home Screen
- Can I download my certificate on a mobile device?
- Creating Articulate projects for use with tablets and mobile devices
- Locating the latest Litmos APP in the Google Play Store
- Mobile Learning Overview
- Offline SCORM Module Viewing on Mobile App
Modules
- How to Create a Module, Module Types and Settings, File Size and Type Requirements
- About SCORM Modules
- AI Auto-marking of Video Assessments
- AICC Content Bulk Course Import
- AICC File Upload Module Type Overview
- Articulate - How Tos and Links to Informitive Articles
People
- Access Roles Best Practices
- Activation, Deactivation and Deletion of Users
- Add a New User to your Litmos Account
- Advanced Search Options for People - Wild Card and Access Roles
- Allow New and Existing Users to Self Assign Courses and Learning Paths
- Allow Users to Self Sign Up Using a Code
Reports
- Custom Report Object Types, Fields, Filters Reference Guide
- Competencies Reporting
- Quick Reports Overview
- Reporting Engine Overview
- Reporting Engine: Save/Edit/Share/Clone/Delete Reports
- Reporting on repeated course completions with Litmos Launch Edition
Teams
- Agile Team Management: Reassign existing teams to new parent team
- Auto Assigning Courses to Sub-teams
- Can a Team Admin/Team Leader download a Team member's course completion certificate?
- How do the Team Admins/Team Leaders Roles work?
- ILT - How Can Team Leads/Admins Register Users into Instructor Lead Training Sessions?
- Import Teams in Bulk
Troubleshooting Problems and Error Messages
- Content is Cut Off When Using a Mobile Device
- Domains and IP Addresses That Should be Allowed to Prevent or Resolve Blocked Content or Blocked Emails
- Error - "We were unable to upload your file, please reselect your file and try again"
- Help - A user is not able to see courses listed
- My Icon or Favicon is not appearing
- Passwords: Resets, Expirations, and Resetting Locked Accounts